When renting a car, there are several things that you should ask from the rental company before actually agreeing to hire a car. The following are some of the things you should make sure you learn about from the rental company:
Make sure that you are aware of all charges that come with renting of a car. Most companies will appear to give you great deals, but they have hidden charges and when you are settling your account, you find that you may have to pay more than you bargained for. Before driving off with a rented car, make sure you are aware of all the charges and exactly how much you will be expected to pay.
If you are booking the rental car by telephone, it is always wise to ask them to fax or email you the invoice so that you have proof of the agreed price.
It is important to know exactly what cover the insurance of the car provides for. It is also essential to know whether you and your family will be covered under the insurance in case of an accident and if they are covered to what extent. Some companies only take third party insurance and this will mean that you may not be covered for any injuries suffered in case of an accident.
You should have contact details of the car Rental Company as well as emergency numbers like that of the police and hospital in case you need them. You should also enquire about the procedure to be followed in case there is an accident and the car is damaged.
Knowing the companies policy on mileage gives you a chance to know exactly how far you can go with the car and exactly what it will cost you. The best kind of rental is that which offers you unlimited mileage which means that you do not have to be too concerned about how far you travel.
Asking about the condition of the car is very important. For most people, driving unfamiliar cars is usually a problem and that may be accelerated if the car has a history of having mechanical problems. Get to know about the last time the car was serviced if the breaks, airbags and all other safety features are in good condition.
Some companies are sensitive about small issues like smoking in the car because it leaves the car with a cigarette smell. If you are a smoker, and you think you will be smoking while in the car, it would be appropriate to inquire whether you can smoke in their vehicle or not.
You can also inquire on the company’s time frame and charges when you return the car later than you were supposed to. Some companies will charge you by the hour while others will basically charge you an extra day if you are late in returning the car. You can also inquire whether they have any leeway. Some companies give their clients a 30 minute leeway during which they will not be charged for being late.